Last updated: 6/11/2025
Welcome to Devine Clinic.
We respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you visit our website, book a consultation, or use our services. It also explains your rights under UK data protection law, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By using our website, you agree to the terms outlined in this policy.
Devine Clinic
Address: 4 Cavendish Square, London, W1G 0PG
Email: info@devineclinic.com
Phone: 0208 103 4500
Website: https://devineclinic.com
For data protection purposes, Devine Clinic is the “data controller” responsible for your personal data.
We may collect and process the following types of personal data:
Identity and Contact Information: Name, email address, phone number, postal address, and date of birth.
Medical and Consultation Details: Information you provide during your appointment or consultation that helps us deliver safe and appropriate treatments.
Payment Information: If you make a purchase or booking, payment details are processed securely through our third-party payment provider (we do not store full card details).
Technical Data: IP address, browser type, device information, and website usage data (via cookies and analytics).
Marketing Preferences: Your consent to receive newsletters, offers, or updates from us.
We use your data to:
Provide and manage treatments and consultations.
Respond to enquiries and appointment requests.
Send service updates or appointment reminders.
Improve our website and services through analytics.
Comply with legal and regulatory obligations.
Send marketing communications (only with your consent).
We will only use your personal data for the purposes for which it was collected unless we reasonably consider another purpose compatible with the original reason.
We may share limited personal data with:
Medical or clinical professionals involved in your treatment.
IT and website service providers who assist in managing our systems.
Regulators or legal authorities if required by law.
We do not sell, rent, or trade your personal data to third parties.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
For medical and treatment records, this may be up to 10 years in accordance with clinical record-keeping standards.
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data (where legally permitted).
Object to or restrict the processing of your data.
Withdraw consent for marketing at any time.
Request a copy of your data in a portable format.
To exercise these rights, please contact us at info@devineclinic.com.
If you are unhappy with how we handle your data, you can also contact the Information Commissioner’s Office (ICO): www.ico.org.uk.
Our website uses cookies to improve functionality and analyse user behaviour.
Cookies are small text files stored on your device when you visit our site. Some cookies are essential for the website to function, while others help us understand how visitors use the site.
Types of cookies we use:
Essential cookies: Required for site functionality (e.g., booking forms, logins).
Analytical cookies: Used to track website traffic and performance (e.g., Google Analytics).
Marketing cookies: Used to deliver relevant ads and measure the effectiveness of campaigns (only if consent is given).
You can manage or disable cookies via your browser settings. By continuing to use our site, you consent to the use of cookies as described in this policy.
We have implemented appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
All electronic data is stored securely, and access is restricted to authorised personnel only.
We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated where appropriate.
If you have any questions about this Privacy & Cookie Policy or wish to exercise your data rights, please contact us:
Devine Clinic
Address: 4 Cavendish Square, London, W1G 0PG
Email: info@devineclinic.com
Phone: 0208 103 4500
Website: https://devineclinic.com
Our first-class treatments are matched with unrivalled personable service, developed from our specialist medical backgrounds and enriched Harley Street mindset.
We pride ourselves on knowing the true definition of premium. It’s the golden thread that runs through everything we do.
